Rollem88 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how Rollem88 ("we," "us," "our," "the Platform") collects, processes, stores, shares and protects personal data relating to individuals ("you," "your," "Player") who access and use the Rollem88 website at rollem88.net and any related products or services offered by the Platform.

Rollem88 is committed to handling your personal data responsibly and in full compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy is addressed to Filipino players and applies to all personal data collected in connection with your use of the Rollem88 platform.

By registering for a Rollem88 account, depositing funds or otherwise using any Rollem88 product or service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Rollem88 platform.

2Personal Data We Collect

Rollem88 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect from Filipino players include:

Identity and Contact Data

• Full legal name as it appears on a Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Home address in the Philippines
• Email address
• Mobile phone number registered to a Philippine network
• Username chosen at registration

Verification and KYC Data

• Copy of a Philippine government-issued photo ID (such as a passport, driver's licence or Philippine national ID)
• Proof of address document where required
• Selfie or live verification image where required for enhanced KYC

Financial and Transaction Data

• GCash or Maya account reference details used for deposits and withdrawals
• Philippine bank account details used for InstaPay or direct bank transfers
• Deposit and withdrawal history, including amounts, dates and payment methods used
• Wagering and gaming activity records, including bet amounts, game types and outcomes

Technical and Usage Data

• IP address and approximate geolocation data
• Device type, operating system and browser information
• Pages and features accessed on rollem88.net
• Session duration and activity timestamps
• Mobile app usage data where applicable

Communications Data

• Records of communications between you and the Rollem88 support team
• Survey responses or feedback provided to Rollem88
• Preferences regarding promotional communications

3How We Collect Your Data

Rollem88 collects personal data through the following means:

• Direct collection: Information you provide when you register for a Rollem88 account, complete KYC verification, make a deposit, request a withdrawal or contact our support team.
• Automated collection: Technical data collected automatically when you browse rollem88.net or use the Rollem88 mobile app, including through cookies, server logs and similar technologies.
• Payment providers: Transaction confirmation data received from GCash, Maya, InstaPay and Philippine bank transfer processors when you make deposits or withdrawals.
• Third-party verification services: Identity and age verification data received from KYC service providers engaged by Rollem88 to confirm player eligibility.
• Fraud detection systems: Data collected through automated fraud detection tools that monitor account activity for suspicious patterns.

4How We Use Your Personal Data

Rollem88 uses the personal data collected from Filipino players for the following purposes:

Rollem88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis.

5Legal Basis for Processing

Under the Data Privacy Act of 2012, Rollem88 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing is necessary to perform the contract between you and Rollem88 — including account management, processing deposits and withdrawals in Philippine Peso and delivering gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, KYC requirements and responsible gaming mandates.
• Legitimate interests: Processing is necessary for Rollem88's legitimate interests in fraud prevention, platform security and improvement of our services, where these interests are not overridden by your rights and interests.
• Consent: Where we send you optional marketing communications about Rollem88 promotions or new features, we do so based on your consent. You may withdraw consent at any time by updating your communication preferences in your account settings or by contacting support.

6Data Sharing and Disclosure

Rollem88 does not sell, rent or trade your personal data. We may share your data only in the following limited circumstances:

Service Providers

Rollem88 engages trusted third-party service providers to support the operation of our platform. These providers process personal data on our behalf under contractual data processing agreements that require them to maintain appropriate security standards. Categories of service providers include:

• KYC and identity verification providers
• Payment processing partners (including GCash, Maya and Philippine banking networks)
• Fraud detection and risk management technology providers
• Cloud hosting and infrastructure providers
• Customer support platform providers

Legal and Regulatory Disclosure

Rollem88 may disclose personal data to Philippine government authorities, law enforcement agencies or courts where we are legally required to do so, including in response to lawful requests, court orders or to comply with anti-money laundering reporting obligations.

Business Transfers

In the event of a merger, acquisition or sale of all or substantially all of Rollem88's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to data processing practices that may result from it.

7Data Retention

Rollem88 retains your personal data for as long as your account is active and for additional periods as required by applicable Philippine law or regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your Rollem88 account plus a minimum of five years after account closure, in line with anti-money laundering record-keeping obligations applicable in the Philippines.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction.
• KYC and verification documents: Retained for the duration of the account plus five years after closure, or longer if required by law.
• Customer support communications: Retained for up to three years from the date of the last communication.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained in aggregate form for analytical purposes.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, Rollem88 will securely delete or anonymise the data.

8Data Security

Rollem88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or destruction. Our security measures include:

• Encryption of data in transit using industry-standard TLS/SSL protocols
• Encryption of sensitive data at rest on secured servers
• Strict access controls limiting personal data access to authorised Rollem88 personnel on a need-to-know basis
• Regular security assessments and vulnerability testing of the Rollem88 platform
• Monitoring systems for detection of suspicious access patterns or data anomalies
• Staff training on data privacy and security best practices

9Cookies and Tracking Technologies

Rollem88 uses cookies and similar tracking technologies on rollem88.net to provide a functional, secure and personalised experience for Filipino players. The categories of cookies we use include:

Strictly Necessary Cookies

These cookies are required for the Rollem88 platform to function. They enable core functions such as maintaining your login session, processing transactions and remembering your security preferences. These cookies cannot be disabled without affecting the functionality of the platform.

Analytical Cookies

Rollem88 uses analytical cookies to understand how Filipino players navigate and use rollem88.net. This data is collected in aggregated, non-identifiable form and is used to improve site performance, page layout and the overall user experience. Analytical cookies do not identify you personally.

Functional Cookies

Functional cookies allow Rollem88 to remember your preferences — such as your preferred language settings or game display options — to provide a more personalised experience when you return to the platform.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the Rollem88 platform. Strictly necessary cookies cannot be disabled through browser settings as they are required for platform operation.

10Your Privacy Rights

As a Filipino player, you have the following rights in relation to your personal data held by Rollem88, as provided under the Data Privacy Act of 2012:

To exercise any of these rights, please contact Rollem88 at [email protected]. We will respond to verified requests within 15 business days. We may need to verify your identity before acting on any data rights request. In some cases, legal obligations may prevent Rollem88 from fully complying with a deletion or restriction request — we will explain the reason if this applies to your request.

11Minors and the 21+ Age Policy

The Rollem88 platform is strictly restricted to individuals who are at least 21 years of age. Rollem88 does not knowingly collect personal data from anyone under the age of 21. The 21+ age requirement is enforced through our KYC verification process, which requires all registered players to confirm their age and identity before their account is fully activated.

If Rollem88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to suspend the relevant account, delete the collected data and, where applicable, return any deposited funds to the payment method used for the original deposit.

12Changes to This Privacy Policy

Rollem88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law or the features and services we offer. When material changes are made, we will notify registered Filipino players via the email address on file and will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the Rollem88 platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with any material changes, you should stop using Rollem88 and may request account closure by contacting our support team.

13Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way Rollem88 handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, seven days a week, and respond in natural Philippine English.

You may also visit our FAQ page for answers to common questions, or review the Terms and Conditions for the full rules governing use of the Rollem88 platform.